If the product is discontinued, you will be eligible for non-refundable store credit towards another product. In some situations, products could require additional testing and evaluation from our returns and service technicians.ĭefective products are covered through an exchange only of the same product within our return period. When will I Get my Refund or Replacement?Īfter we receive your product, we process the return within 3 business days. of any damage that occurred during shipment. If you receive an order, you have 7 days from your delivery date to notify Robidoux Inc.
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A different serial number than the one shipped by Robidoux Inc.Missing parts or the original product packaging is damaged or tampered.Tags, Stickers, and other Manufacture Labels removed or tampered.Any sign of use - including installation, item scratches, or other signs of use such as physical markings, screw holes, or similar.Examples of conditions that will lead to refused returns or restocking fee include:
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will refuse the return or charge a less than full refund.
Products must be new and show no signs of use or installation or Robidoux Inc. Non-Refundable Exclusions - Include select products such as those noted as non-refundable in the product description, pre-cut wire, special order or made-to-order products. Refund Method - Refunds are issued to the same credit card, debit card, or PayPal account that was used during purchase. Refund or Exchange Option - You may choose an exchange or a refund for the product returned. We do not allow returns or exchanges on Special Order, Electrical, Adjustable, Safety Items, Food Products, and Car Audio Products if they are not Brand New in Factory Packaging. There will be up to a 25% restocking fee on all returns unless you receive a manufacture defective product and it is returned within the 30 days. Items that are defective within the 30 days, can be sent back for an exchange of the exact product. You may return or exchange the complete, new product within 30 Days.
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